Ready to support you in the year ahead

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tim smith black horseTim Smith, head of Black Horse Distribution

The new year is of course, now very much underway and it was nice to begin it with a win. A coveted Automotive Management Dealer Recommended Award for Finance for 2024 arrived on my desk and will be soon added to the Black Horse Trophy Cabinet.

To enter and win awards is positive in so many ways, from good publicity, to bringing recognition to our very hardworking teams. But AM Recommended always feels special because you get entered and get recommended if dealers choose to vote for you.

We are delighted to have featured in this award for a number of years now, but with every bit of recognition comes the challenge to do it again and turn our minds to the agenda for the next 12 months.

And there is plenty that we have in the pipeline.

A full Black Horse Rate for Risk product that is now out there and working with key dealers, driving higher penetration and more happy customers.

A full pre-eligibility digital journey, that gives customers confidence when they are searching for the right car. This can be used either separately or fully integrated with Rate for Risk.

Innovative EV offerings for customers, to honour our commitment to drive the Used EV market.

Comprehensive investment in our processing platforms to ensure we are there for you and your customers future requirements.

And all of this is backed up by the best support from your Black Horse Account Managers and our superb new business processing teams. Record Net Promoter Scores for Q4 2023 prove they do a brilliant job….and are striving to do even better.

We’re supporting you and our customers by building for the future.


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